These guidelines cover warranty returns for touch enabled monitors sold by TSS under the TSS and Nexio brand names, and also kiosks manufactured by TSS in Australia. Warranties on other items such as kiosk components and other brands of touch monitors are provided directly by the product manufacturers or distributors and TSS will assist our customers by providing these contact details where appropriate.
- The Product must be determined to be outside of product specification by our Technical Service or Customer Service teams.
- The warranty period must not be expired. If the warranty is not specified on the invoice the following warranty period’s apply: